Announcements

It's engagement season!  We're running with a small team and appreciate your patience.  For fastest response, text the office at 713-364-4628. 

Dye Lab News:

Change in our acceptance of some fibers:
Viscose/Rayon (some crepes) gowns are no longer accepted; water alone (even without heat) causes dramatic shrink.  We know minimalist crepe styles are very popular, but only poly crepe (or poly/lycra blends) and silk crepe are accepted. Silk projects are sometimes susceptible to shrink as well.  We can conduct a complimentary shrink test if a piece at least 4"x4" is provided for silk projects; we can report back with whether shrink occurred or not, but cannot predict how this will precisely effect size or length.  As of 6/1/24, all silk projects require a shrink waiver.
We are also recategorizing Poly duchess satin (heavier, crisp satin) as unfit for ombres with colors darker than pastel.  We can do all colors for allover or light pastel ombres with duchess gowns.

Delay:
Our team was hit hard by cold and flu season and are working to resolve the delay this week.  If you are a current client and need to confirm your completion date because you have an alterations appointment or other pre-event needs upcoming, you're welcome to reach out.  Some orders have already been noted for complimentary shipping upgrades.  


IT bug: 

The email, care@renegadebridal.com is bouncing.  We apologize for the inconvenience and are working toward resolving the issue involving Google Workspace.  We are monitoring the Shopify inbox messages and in the interim can be reached at design@renegadebridal.com

Rush Availability

Unavailable until Feb 1:
$250 Super Rush (2-Day turnaround)
$100 2-week Rush 


Go ahead and schedule your complimentary Zoom consultation now, and we can help you plan timeline logistics.  We work from a production schedule that doesn't necessitate your gown being present for you to claim a spot in the queue.  We have May brides scheduled for dyeing in February, for instance, whose gowns are still in production from their designers.


Shipping Carrier Alert

The Houston metro USPS (Postal Service) is so disastrous that it's making national news.  It takes over a week to get a Priority package across town lately, and we did have inbound packages experience delays.  UPS is our preferred carrier and has been operating smoothly.  FedEx has also been smooth, but we do not have outbound daily FedEx pickup.